Privacy Policy

We care about your privacy and are committed to protecting your personal information.

When you make a purchase from our store, we collect the personal information you give us such as your name, address, and email address. This information is used to fulfill your orders and provide you with updates on your purchase.

We also automatically receive your computer’s IP address in order to help us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

How do we protect your data?
Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Third-party services
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform their services. Please review their privacy policies to understand how your data is handled.

Your rights
You have the right to access, correct, amend, or delete any personal information we have about you. To do so, please contact us at sandmansblankets@gmail.com.

Refund Policy

We want you to love your purchase, but if something isn’t right, we’re here to help.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer a refund or exchange. Items must be unused and in original condition.

Non-returnable items include gift cards and downloadable products. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will notify you via email. If approved, a credit will be applied to your original payment method within a few days.

Late or missing refunds
If you haven’t received a refund yet, first check with your bank and card issuer. Still no refund? Contact us at sandmansblankets@gmail.com.

Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us and we’ll assist you through the process.